Privacy Policy
Last Updated: 09/10/2025
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
Privacy at a Glance
We keep your information safe and transparent. Here’s what you need to know:
- ✅ Your data is protected – We use secure systems to safeguard your personal information.
- ✅ Shared only when needed – We share your details only with tour operators and trusted service providers to complete your booking.
- ✅ No selling, ever – We never sell your personal information to third parties.
- ✅ You’re in control – You can update preferences, opt out of marketing, or request deletion of your data at any time.
Information We Collect
When you use our site, we may collect the following types of information:
- Personal Information – such as your name, email address, phone number, and payment details (when booking).
- Booking Information – such as travel dates, group size, and activity preferences.
- Technical Information – such as your IP address, browser type, and cookies for site functionality and analytics.
- Communications – including emails, live chat, or form submissions.
How We Use Your Information
We use your information to:
- Process bookings and reservations.
- Send confirmations, trip instructions, and important updates.
- Provide customer support.
- Improve our website, services, and offerings.
- Send marketing or promotional materials (only if you’ve opted in).
Sharing Your Information
- Vendors & Operators – If you book a tour, your information will be shared with the operator running your experience so they can fulfill your reservation.
- Service Providers – We may use third-party providers for payment processing, analytics, email, or support tools.
- Legal Requirements – We may disclose information if required by law or to protect rights and safety.
We never sell your personal information to third parties.
Cookies & Tracking
Our website uses cookies and similar technologies to improve functionality, track usage, and deliver a better user experience. You can manage or disable cookies in your browser settings.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system can be 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates.
- Request deletion of your data.
- Opt out of marketing communications at any time.
To exercise these rights, contact us at [email protected].
Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
📧 [email protected]
☎️ 1-303-835-3566